Foreword

Introduction

1Scope

2Normative references

3Terms and definitions

3.1Accessibility and related definitions

3.2Users and systems related definitions

3.3Definitions relating to developing accessibility

4Conformity

5Introduction to ICT accessibility within an organization

6Responsibilities and documentation for embedding accessibility of ICT systems within an organization

6.1Taking responsibility and setting policy

6.2Contents of an organizational ICT accessibility policy

6.3Organizational ICT accessibility goals

6.4Accessibility considerations in the organization's ICT policies

7Embedding ICT accessibility within the system development life cycle

7.1Taking accessibility into account throughout ICT system development

7.2Making justifiable decisions on accessibility

7.3Assuring accessibility throughout the system life cycle

7.4Creating accessibility logs and statements for each ICT system

7.5Contents of an ICT system accessibility log

7.6Contents of an ICT system accessibility statement

8Activities in ICT system development or procurement

8.1Performing and documenting accessibility activities

8.2Activities

8.2.1Activity 1: Specify widest range of potential users

8.2.2Activity 2: Specify user goals and tasks

8.2.3Activity 3: Specify user accessibility needs

8.2.4Activity 4: Specify accessibility requirements

8.2.5Activity 5: Specify accessibility design approach

8.2.6Activity 6: Ensure accessibility requirements are met

8.2.7Activity 7: Ensure communication about accessibility

8.2.8Activity 8: Ensure integration of accessibility in system updates

Annex AApplying the accessibility goals of (informative)

A.1Suitability for the widest range of users

A.2Conformity with user expectations

A.3Support for individualization

A.4Approachability

A.5Perceivability

A.6Understandability

A.7Controllability

A.8Usability

A.9Error tolerance

A.10Equitable use

A.11Compatibility with other systems

Annex BApplication of Clause 8 (informative)

B.1General

B.2Further information on activities in subclause 8.2

B.2.1Further information for Activity 1: Specify widest range of potential users

B.2.2Further information for Activity 2: Specify user goals and tasks

B.2.3Further information for Activity 3: Specify user accessibility needs

B.2.4Further information for Activity 4: Specify accessibility requirements

B.2.5Further information for Activity 5: Specify accessibility design approach

B.2.6Further information for Activity 6: Ensure accessibility requirements are met

B.2.7Further information for Activity 7: Ensure communication about accessibility

B.2.8Further information for Activity 8: Ensure integration of accessibility in system updates

Annex CSources of ICT accessibility guidelines (informative)

C.1User accessibility needs

C.2Accessibility guidance for software, content and hardware

C.3Accessibility guidance for development tools

C.4Accessibility guidance supporting diverse platforms and assistive technologies

C.5Personalization guidelines for individualized ICT system adaptability

C.6Accessibility guidelines for diverse systems and devices utilizing ICT

Annex DAccessibility testing methods (informative)

D.1Manual conformity testing

D.2Assistive technologies and platform accessibility settings testing

D.3Cognitive walkthroughs

D.4User testing with diverse users

D.5Automated conformity testing

Annex EDrivers of accessibility (informative)

Annex FChecklists for ISO/IEC 30071-1 (informative)

Bibliography