Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO/DIS 10002:2017); Text in German and English

Draft standard [WITHDRAWN]

DIN ISO 10002:2017-07 - Draft

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO/DIS 10002:2017); Text in German and English

German title
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Behandlung von Reklamationen in Organisationen (ISO/DIS 10002:2017); Text Deutsch und Englisch
Date of issue
2017-06-09
Publication date
2017-07
Original language
German, English
Pages
75

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Date of issue
2017-06-09
Publication date
2017-07
Original language
German, English
Pages
75
DOI
https://dx.doi.org/10.31030/2681044
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Content

ICS

03.120.10

DOI

https://dx.doi.org/10.31030/2681044
Replacement amendments

This document has been replaced by: DIN ISO 10002:2019-07 .

Cooperation at DIN

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