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Standard [CURRENT] 2019-10-01
Ergonomics of human-system interaction - Part 11: Usability: Definitions and concepts (Adopted ISO 9241-11:2018, second edition, 2018-03)
160.50 EUR VAT included
150.00 EUR VAT excluded
Ergonomics of human-system interaction - Part 129: Guidance on software individualization (Adopted ISO 9241-129:2010, first edition, 2010-11-15)
203.30 EUR VAT included
190.00 EUR VAT excluded
Standard [CURRENT] 2020-03-01
Ergonomics of human-system interaction - Part 210: Human-centred design for interactive systems (Adopted ISO 9241-210:2019, second edition, 2019-07)
246.10 EUR VAT included
230.00 EUR VAT excluded
Standard [CURRENT] 2020-05-01
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (Adopted ISO 10001:2018, second edition, 2018-07)
149.80 EUR VAT included
140.00 EUR VAT excluded
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (Adopted ISO 10002:2018, third edition, 2018-07)
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (Adopted ISO 10003:2018, second edition, 2018-07)
Quality management - Guidelines for quality plans (Adopted ISO 10005:2018, third edition, 2018-06)
Standard [CURRENT] 2022-01-01
Quality management systems - Guidelines for quality management in projects (Adopted ISO 10006:2017, third edition, 2017-11)
161.60 EUR VAT included
151.03 EUR VAT excluded
Quality management - Guidelines for configuration management (Adopted ISO 10007:2017, third edition, 2017-03)
139.10 EUR VAT included
130.00 EUR VAT excluded
Standard [CURRENT] 2015-01-01
Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (Adopted ISO 10008:2013, first edition, 2013-06-01)
147.70 EUR VAT included
138.04 EUR VAT excluded
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