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This document (EN 17929:2024) has been prepared by Technical Committee CEN/CLC/JTC 20 "Hyperloop systems", the secretariat of which is held by NEN (Netherlands). The responsible national standardization committee is Joint Working Committee NA 087-00-20 GA "Gemeinschaftsausschuss FSF/NL/DKE: Hyperloop-Systeme" ("Joint Committee FSF/NL/DKE: Hyperloop systems") at DIN Standards Committee Railway (FSF). The purpose of this document is to describe and define the transport services provided by the hyperloop system. The hyperloop is a new mode of transportation for passengers and cargo. As such there are two main types of hyperloop transport services: one for transporting passengers and the other one for transporting cargo. These services are having fundamentally different characteristics from each other. These characteristics impose different requirements on the hyperloop system. Different aspects of each service in relation to the hyperloop system are analysed and specified. A standardized method to clearly distinguish between those by specifying the attributes that characterize each of these services is used for the concept of operation of the hyperloop system. Hyperloop transport services are designed to support passenger transport and cargo transport. For each of the transport service passengers/cargo requirements and expectations are different. This document specifies the hyperloop transport services supported by a hyperloop system and provides means for characterization and description of these services. The characterization considers the technical as well as operational/commercial features of each transport service. This document provides a framework for defining the transport services of the hyperloop system and its operational concept(s). The following are within the scope of this document: 1. the high level description of the hyperloop system and its operating principles for both passenger and cargo transport; 2. system boundaries and interfaces; 3. the classification of the key stakeholders and users of the hyperloop system for hyperloop transport services; 4. the definition of the key service characteristics and requirements of the hyperloop transport services; 5. the identification of related services and their characteristics; 6. common high-level scenarios for different hyperloop transport services from the passenger/ cargo transport point of view.