Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

Standard [WITHDRAWN]

ISO 10002:2014-07

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

German title
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Behandlung von Reklamationen in Organisationen
Publication date
2014-07
Original language
English
Pages
26

from 76.70 EUR VAT included

from 71.68 EUR VAT excluded

Format and language options

PDF download 1

  • 76.70 EUR

  • 76.70 EUR

  • 76.70 EUR

Shipment (3-5 working days) 1

  • 86.70 EUR

  • 86.70 EUR

  • 86.70 EUR

  • 86.70 EUR

Monitor with the Standards Ticker

1

 Attention: Document withdrawn!

Easily subscribe: Save time and money now!

You can also subscribe to this document - together with other important standards in your industry. This makes your work easier and pays for itself after a short time.

Sparschwein_data
Subscription advantages
Sparschwein Vorteil 1_data

Important standards for your industry, regularly updated

Sparschwein Vorteil 2_data

Much cheaper than buying individually

Sparschwein Vorteil 3_data

Useful functions: Filters, version comparison and more

Publication date
2014-07
Original language
English
Pages
26
Loading recommended items...

Product information on this site:

Quick delivery via download or delivery service

Buy securely with a credit card or pay upon receipt of invoice

All transactions are encrypted

Content

ICS

03.120.10
Replacement amendments

This document replaces ISO 10002 Technical Corrigendum 1:2009-07 , ISO 10002:2004-07 .

This document has been replaced by: ISO 10002:2018-07 .

Cooperation at DIN

Loading recommended items...