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Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/TS 10004:2010); Text in German, English and French

Pre-standard [WITHDRAWN]

DIN ISO/TS 10004:2011-11

DIN SPEC 91234:2011-11

Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/TS 10004:2010); Text in German, English and French

German title
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden zur Überwachung und Messung der Kundenzufriedenheit (ISO/TS 10004:2010); Text Deutsch, Englisch und Französisch
Publication date
2011-11
Original language
German, English, French
Pages
87
Procedure
Pre-Standard

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Publication date
2011-11
Original language
German, English, French
Pages
87
Procedure
Pre-Standard

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Content

ICS

03.120.10
Replacement amendments

This document has been replaced by: DIN ISO 10004:2015-01 .

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