About this product
Note: available in English only
The International Standard ISO 9001 Quality management systems specifies requirements that can help you improve your overall performance while providing a sound basis for sustainable development initiatives.
What are the differences between ISO 9001 and DIN EN ISO 9001?
- ISO 9001 is the international (ISO) standard. It contains the content in English.
- DIN EN ISO 9001 is the German (DIN) and European (EN) standard. It contains the content in German and English.
The two standards differ only in their language versions, not in their content.
Systematic quality management success worldwide—proven millions of times over
Quality management systems based on ISO 9001 are used successfully worldwide: more than one million companies are certified to ISO 9001. One of ISO 9001’s core objectives is to build confidence in the products and services provided by your organization or company, thereby increasing customer satisfaction.
Quality management (QM): a strategic decision with many benefits for your organization or company
Implementing a QM system is a strategic decision for an organization or company.
In this context, key objectives of ISO 9001 include:
- Improving internal communication
- Improving process understanding
- Improving process control
The benefits for your organization or company that may result from implementing a quality management system based on this International Standard include:
- the ability to consistently provide products and services that meet customer requirements and applicable statutory and regulatory requirements;
- opportunities to enhance customer satisfaction;
- addressing risks and opportunities associated with the organization’s context and objectives; and
- the ability to demonstrate conformity with specified quality management system requirements.
Who is ISO 9001 intended for?
The ISO 9001 quality management standard is intended for:
- Quality officers and quality managers
- Manufacturers and suppliers seeking to document and optimize their quality management
- Engineers and technicians in production and service delivery
- Compliance officers responsible for implementing statutory and regulatory requirements within the company
- Professionals responsible for research and development who develop new products
- Educational institutions and quality management trainers
- Quality management consultants and auditors
- Organizations seeking to demonstrate to customers and cooperation partners that their quality management is up to date
- Organizations seeking ISO 9001 certification or preparing for a recertification audit
What are the key topics covered by ISO 9001?
- Process management: focus on structuring and optimizing business processes
- Documented information: carefully maintained, transparent and readily accessible information that ensures clear traceability and enables efficient collaboration
- Risk-based approach: a method for identifying and controlling risks in business processes
- Communication and awareness: strategies for internal and external communication and for fostering quality awareness
Why does compliance with the standard make sense?
Although ISO 9001 has no direct legal effect, it provides a framework for reliable and safe operational processes. In the event of a dispute, compliance with the standard can serve as evidence of due diligence. It generally improves the quality of products and services and can therefore have a positive impact on revenue.