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Draft standard [WITHDRAWN]

DIN EN ISO 18295-2:2016-07 - Draft

Customer contact centres - Part 2: Requirements for using the services of customer contact centres (ISO/DIS 18295-2:2016); German and English version prEN ISO 18295-2:2016

German title
Kundenkontaktzentren - Teil 2: Anforderungen für die Inanspruchnahme von Dienstleistungen von Kundenkontaktzentren (ISO/DIS 18295-2:2016); Deutsche und Englische Fassung prEN ISO 18295-2:2016
Date of issue
2016-06-10
Publication date
2016-07
Original language
German, English
Pages
24

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Date of issue
2016-06-10
Publication date
2016-07
Original language
German, English
Pages
24

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Content
ICS
03.080.30
Replacement amendments

This document has been replaced by: DIN EN ISO 18295-2:2017-10 .

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